Vendor Services - HP
Hewlett-Packard Global Integrated Services
Globally Integrated Services (GIS) is the HP Services Customer Support (CS) implementation of a standard, globally consistent services portfolio consisting of two different contract types;
1. HP Care Pack (Upfront Services)
2. ASMP
What does GIS mean to partners
- A globally consistent contractual service administration system, ensuring queries and escalations are managed more effectively
- Clarity around what services have been purchased and the assocaited deliverables, simplifying the sales process from quote to delivery
- Globally consistent part numbering, making the quoting and purchase of services much simpler
- Electronic access to contracts, making it easier to request changes and view contracts
- Consistency with the new upfront HP Care Pack services portfolio, making it easier to migrate to higher levels of service
- Eliminates the need for dual quoting tools and processes for selling HP contracted services, saving both time and money
- A simplified services portfolio, addressing the demands of both small and large IT customers
For further information on HP Services, call Tom Prince, Vendor Services Sales Manager, on 07766 058 211. Alternatively contact the Vendor Services Sales Team on 01706 898 324 from the UK, 00 44 1706 898324 from Ireland or e-mail partner.services@bellmicro.eu.
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